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FREQUENTLY ASKED QUESTIONS

Amaze is open from 4:00pm-10:00pm on all event days.

November: 18-20, 23, 25-27 & 30
December: 1-4, 7-11, 14-24 & 26-31
January: 1-8

We recommend arriving 30 minutes in advance of your ticket time to allow for parking and event entry. You may enter up to your ticket time. Example: 4pm ticket, you can enter anytime between 4:00pm-4:30pm
Parking is $20 per car if purchased in advance online with your ticket purchase. Parking is $25/car if paid for on site. This includes a holiday trolley ride from the parking to the event entrance!
The average time to experience all Amaze has to offer is 2 hours.

Please contact info@amazelightfestival.com to review availability.

Amaze Light Festival is dedicated to providing consumers with enhanced health and safety measures. All CDC Guidelines shall be implemented and adhered to.
Amaze Light Festival is a rain/shine event. If inclement weather occurs that causes the event to close, you will be given alternate dates to change your ticket to.
Entrance to Amaze Light Festival, the light show, stage show, immersive worlds, market, toyporium and candy store are all included!
Exclusive Amaze VIP tickets, Zing’s Thrill Hill and Arctic Express Train Ride are all ticketed/add on attractions. It is recommended to purchase your attraction/add on tickets in advance to guarantee availability. Tickets may be available for purchase at the event as well. (Please see ticket link to purchase-add link here)
YES! Amaze has photo opportunities at every corner. Please snap, share and use the hashtag #amazelightfestival
Yes, all areas of Amaze Light Festival are handicap accessible.
We love our pets too, but no pets/animals are allowed at Amaze Light Festival.
Yes, please contact chicagotickets@amazelightfestival.com for group pricing or to discuss special event requests

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